FAQ

Account

Do I need an account to place an order?

You can shop without creating an account, However, if you register with us, you’ll enjoy the following benefits:

Track your orders and review past purchases

Save your addresses so you can shop ever quicker in future

Receive the latest news and private sales invitations

How do I reset my password?

If you‘ve forgotten your password, request a link to reset it or follow the ‘Forgotten password’ instructions on the ‘Sign In’ page.

Payment

We accept all major credit cards.

Payment is only debited from your card at the time of dispatch.

Delivery

Shiping partner

-Shipmondo offers customized payment methods depending on your country. See your current payment options in the checkout.

Return

Exchanges and Returns

You must send your order back to us no later than 14 days after you have informed us that you wish to regret your purchase. You must pay the direct and total cost of returning the product(s). Upon returning, you are responsible for the product(s) being wrapped securely, to effectively avoid damage while they are in transit. The full responsibility for the product is yours until the product has been safely delivered to us on the listed return address.

Remember to fillout the form of retur so we know if You want the money back on Your account og if You want to change to another size or colour.

Damage

Contact us immediately at kundeservice@mustang-sportswear.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Discount codes

Where do I enter my discount code?

You enter your discount code at the checkout when you make your purchase.

Collaboration

How do I apply for a collaboration?

You are more than welcome to send us an application regarding collaborations/sponsorship.

Hello@fecund.dk mark it; collaboration Mustang Sportswear

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